Customer Referral Scheme Terms and Conditions

  1. Customer Referral Scheme is valid until otherwise stated.
  2. Customer Referral Scheme is applicable to all existing ADT Residential and Business customers in Singapore without any outstanding payment due to ADT Security Services.
  3. The Referral Incentive Voucher will be remunerated 2 months after contract activation of the referred account. The benefits under this scheme shall not apply to new customers who: (i) purchased ADT equipment outright; and/or (ii) do not subscribe to ADT monitoring services.
  4. ADT reserves the right to suspend, withdraw or terminate the scheme or amend any Terms and Conditions without prior notice.
  5. An existing customer shall not be entitled to receive the Referral Incentive Voucher in the event that the customer referred has separately signed up for another promotion.
  6. ADT reserves the right to replace shopping vouchers with other items of the same or similar value as may be determined by ADT in its absolute and sole discretion.
  7. Voucher will be sent via registered mail to the registered address in ADT database by SingPost. Any uncollected voucher that is returned to ADT will be forfeited.
  8. Voucher is not exchangeable in full or in part for cash or other gifts.
  9. ADT will not replace or be responsible for any lost, damaged or misplaced vouchers.
  10. ADT will not be responsible for the acts or defaults of the merchant or defects on the goods and services redeemed from the voucher issued by ADT. Any dispute must be resolved directly with the merchant. ADT is not an agent of the merchant.
  11. By taking part in this scheme, you agree to allow all information provided to be used for research and statistical analysis. This information will not be sold or given to any third-party organization outside of ADT Security Services.
  12. The decision of ADT on all matters relating the Customer Referral Scheme is final, conclusive and binding and no correspondence will be entertained.
  13. By participating in the Customer Referral Scheme, you agree to be bound by the rules, regulations and decisions of ADT and by these Terms and Conditions. Failure to comply with these Terms and Conditions will result in the loss of entitlement to any reward.